Our Exclusive Property Management Guarantees
If you worry about it, we have a guarantee to cover it. Protect your profits and your peace of mind.
If a tenant we placed fails to pay rent and eviction is necessary, we cover the eviction and legal fees up to $3000. *Included with minimum management fee of 7%.
We guarantee the placement of a qualified tenant, and you pay nothing until we do.
If you‘re not happy with our services, let us know and we’ll do our best to make it right. If you want out of the agreement, you can cancel services at any time without penalty.
If your tenant breaks their lease and moves out of your rental home earlier than scheduled, we’ll find a qualified new tenant for the property at no additional cost to you. *Excludes active military on valid relocation orders.
Screening in the Area
We vet (really vet) all available screening reports accessible per California Landlord-Tenant laws.
All pets are screened, almost as much as our tenants. Any pet damage beyond normal wear and tear, not covered by security deposits will be covered by Scout up to $1000 for each approved pet.
Maintenance requests accepted 24/7 and all communication recorded for prompt remedy. We guarantee to troubleshoot with the tenant, when appropriate, prior to dispatching or incurring you any cost.
Comprehensive professional photography and marketing on every property, every time.
We proactively keep rents at market rate and guarantee an annual max rental analysis and property value report, should it be time to sell, available for any owner upon request. We guarantee to implement risk-management strategies that are tailored to the owner’s individual tolerance and financial goals, to protect your assets and help you grow their wealth with confidence.
Our Proven Process for Consistently Stellar Property Management
How do we uphold our guarantees? With a proven step-by-step process that covers every aspect of maximizing your rental income.
From our very first meeting to helping you sell for top dollar when you’re ready, we’ve built a roadmap for your rental property success.
1Discovery
Appointment
Appointment
- Competitive Rental Analysis
- Discuss Services
- Property Preparation Consult
2Onboarding
- PM Agreements Complete
- Property Preparation Complete
- Team Intro: Maintenance, Finance, Admin, Marketing, PM
3Property Marketing
and Showing
- Professional Photography
- Robust Online Presence
- All property visitors pre-screened
4Application Vetting
and Approval
- Criminal, eviction, financial and credit history review
- Pet screening and verification
- Past tenancy confirmation, and much more
5Lease
Execution
- Collect Tenant Deposit
6Move-In
- Pre-tenancy Inspection
- Collect 1st month’s rent
Ongoing
∞Rent
Collection
- Monthly Owner Statements
- Owner Direct Deposit
- Tenant credit bureau reporting
Ongoing
∞Maintenance
- Full-time Dedicated Maintenance Concierge
- 24/7 Reporting and Communication System
Ongoing
∞Inspections
- Dynamic owner report with photos
Ongoing
∞Renewal or
Property Turnover
- Competitive Rental or Sale Analysis
Ready to Feel Great About Your Property Manager? Contact Us Today
We’ll get started with a FREE accurate and up-to-date competitive rental analysis and consultation to discuss how our services match your long-term financial goals.
“Scout has managed my property since 2007. I could not be happier with their service, attention to detail, and reliability. I know my property is in good hands with Scout!”
– Tammie P.